shipping information
Shipping Information
Shipping Information - Delivery time & Fee
▶︎ Worldwide Shipping - 2-7 business days
| Order value | Shipping fee |
| Less than $50 USD | $12.95 USD |
| Between $50 and $99.99 USD | $7.95 USD |
| Over $100 USD | FREE |
▶︎ Shipping to the US - 4-15 business days
| Order value | Shipping fee |
| Less than $50 USD | $12.95 USD |
| Between $50 and $99.99 USD | $7.95 USD |
| Over $100 USD | FREE |
*Currently available: Armenia, Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Greece, Hong Kong, Ireland, Luxembourg, Moldova, Netherlands, Poland, Slovakia, Slovenia, Sweden, Switzerland, Türkiye (Turkey),Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Caribbean Netherlands, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, China (30 of 31 provinces), Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Montserrat, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Qatar, Cameroon, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St. Vincent & Grenadines, Sudan, Suriname, Eswatini, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, United Arab Emirates, U.S. Outlying Islands, Uruguay, Uzbekistan, Vanuatu, British Virgin Islands, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Kuwait, Saudi Arabia, Japan, Cyprus, Macao SAR, New Zealand, Norway, Chile, Morocco, United Kingdom
Customs
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. Hapa Kristin is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order.
Shipping duration
Once an order is made, it takes 1-2 business days to prepare your package. HapaKristin offers 2-7 business day shipping as our Standard Shipping.
Though most of the orders are delivered on time, some countries might experience some delay due to customs clearance process.
Please kindly understand that HapaKristin does NOT offer cancellations due to these delays.
Your tracking code will be sent to you via email once it is shipped.
If your package does not arrive within 10 business days from shipment, please contact our customer service center. **Please keep in mind that weekends and holidays do not count as business days** Once an }
Failure to deliver
HapaKristin is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, failure to pickup package on time etc. If the package cannot be delivered due to the customer's inaction or error, the order cannot be refunded but the customer can choose between a Gift Card refund or have the order resent, free of charge. Only one replacement can be offered per failed delivery.
Countries available on other websites
Hapakristin.sg Brunei, Cambodia, Indonesia, Lasos, Malaysia, Myanmar (Burma), New Zealand, Philippines, Vietnam, Singapore, Taiwan
Countries/Regions Currently Unavailable
Åland Islands, Albania, Andorra, Argentina, Ascension Island, Belarus, Bosnia & Herzegovina, Brazil, Bulgaria, Czech Republic, Faroe Islands, Georgia, Germany, Gibraltar, Greenland, Guadeloupe, Guam, Guernsey, Hungary, Iceland, India, Iraq, Israel, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Mayotte, Monaco, Mongolia, Montenegro, North Macedonia, Palestinian Territories, Peru, Portugal, Réunion, Romania, Russia, San Marino, Serbia, Spain, Svalbard & Jan Mayen, Tristan da Cunha, Türkiye, Ukraine, Vatican City, Venezuela.
